Having just moved in from out of state, I was unfamiliar with the state inspection process in PA. When I called the Dave's, they were very polite and took the time to explain the process. After the inspection they explained the results and the next steps necessary (as my car needed repairs to pass). They offered to make the necessary repairs, provided an estimate of the price and timing, but did not pressure me to have them done there. I would recommend them based on my experience.