Took RDX in for a possible electrical short causing security alarm to randomly go off, and back window to go down on its own and stay down while unable to raise window back up. Dave’s Automotive offered timely service and addressed the issue as promised. Though no specific problem was not found after a complete diagnosis was performed. They were unable to identify any problem for the alarm never went off again and the rear window was fully working during the time they had the Acura RDX in the shop. So after explaining the results they offered to keep the RDX over the weekend in their service building to see if the issue might arise again over time. When Monday came no further issues or concerns arose? So RDX was returned to me and they even delivered it to my home! Really happy with the service and care taken with my vehicle and the total professional service they offered & performed for me. They really cared about helping me, the entire service staff were extremely friendly & helpful. Thanks Brian and staff at Dave’s Automotive. Though no short or any other issue was identified, I believe they they went over and beyond in helping me. The RDX is running well and no issues have popped up again. If any further issues should arrive I will definitely take the RDX back for servicing. Thank you Dave’s Automotive. - Gary Carlson
Hi Gary! Thanks so much for taking time out of your day to write such a nice review! We are always happy to hear when a customer feels the service experience we aim to deliver. The team truly does an amazing job and I can't wait to share this with them at our team meeting and thank each and every one of them. Glad to hear the Acura is running well. Should you need anything in the future we will be happy to help you again! Have a wonderful day!
- Dave's Automotive LLC.